HIGHER GROUND
In sales, in business, in life...there will be a time when you have to decide between doing what is right and what is easy.
It might happen when you are selling to an 'unsophisticated' prospect who is willing to buy anything you recommend, even if it is more than they really need.
Or, it might occur when an abusive customer demands compensation for problems caused by operator error instead of product failure.
It could even be a time when a colleague, coworker or boss treats you unfairly and you feel like striking back.
Although it might be difficult at the moment, find the strength to take the higher ground. Never allow yourself to be sucked into negative influences of greed, spite or retribution.
Taking the higher ground earns the respect of those whose opinions truly matter.
It also distances you from petty people whose actions will, sooner or later, lead them to ruin.
Tuesday, April 19, 2011
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